Hi all,
I’ve had a number of emails from Chinese clients recently who’ve said they’re experiencing problems uploading files to one of our Typeforms.
We have a lot of Chinese clients and have had no issues with this in the past, but they are nearly all getting the error message: “An error occurred while uploading the file”. It’s not to do with the file size as they’ve checked it’s under 10MB.
Is this a recent issue, and are others aware of this? They’re able to complete other Typeforms that don’t require a file upload…
Many thanks!
